Booking Process
Step 1 - Check Availability
Check the Hall Calendar. If your date is available, you can proceed to make a booking request.
Please remember to include time for setting up and clearing away within your booking. Bookings can run back-to-back, so it is important to allow enough time, particularly if you are using external suppliers (e.g. bouncy castles).
We require a minimum hire of 1 hour on weekdays and 3 hours at weekends. If you need a shorter hire, please get in touch.
Step 2 - Submit a Booking Request
To begin your booking click BOOK NOW
- New users will need to create an account
- Returning users can simply log in
Once logged in, complete the short booking form including:
- Contact details
- Event type, date and time
- Space required
- Estimated number of attendees
- Any special requirements (e.g. equipment)
Submitting a request does not confirm your booking. We will review your request and confirm availability before proceeding.
We aim to respond within 3 working days, although this may be longer during busy periods. If you have not heard from us after a week, please contact us.
Step 3 - Booking approval and invoice sent
We will review your request and confirm availability.
If your booking is approved, you will receive a confirmation email along with an invoice.
If we are unable to accept your booking, we will contact you to discuss alternative dates.
Step 4 - Payment secures your booking
To secure your booking, payment is required once your invoice is issued.
- Most bookings require full payment in advance
- Larger events may require a booking deposit, with the balance due at least 4 weeks before the event
We accept payment by bank transfer unless otherwise agreed.
Step 5 - Booking confirmed
Once payment has been received, your booking will be confirmed.
You will receive:
- Confirmation of booking
- Access details
- Guide for Hall Users
- Relevant policies
Any changes to your booking must be requested and confirmed by us. Additional time or amendments are only confirmed once approved and any extra payment has been received.
About about our spaces
Main Hall
Ideal for large events such as parties, receptions, performances, and community gatherings.
Maximum capacity: up to 200 (depending on event type)
Ideal for large events such as parties, receptions, performances, and community gatherings.
Maximum capacity: up to 200 (depending on event type)
QEII Meeting Room
Suitable for meetings, workshops, and small groups (up to 15 people).
The meeting room can be booked separately to the Main Hall. Either space may be in use during your hire. If you require both spaces, please include this in your request.
Viewing the hall
If you would like to view the hall before booking, please contact us to arrange a viewing time. The hall is regularly in use during the week. For safety and privacy reasons, we are unable to accept walk-in visits or allow access during scheduled sessions.
Got questions about the hall?
Please refer to our FAQs and Hall User Guider for more information. If you still need help, feel free to contact us.